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Returns PolicyPrivacy Policy

The Buyer may cancel any orders at any time before they are dispatched by either:

Before returning any Goods to UK Amenity LTD, the Buyer must contact UK Amenity LTD either by:

The Buyer may return unwanted Goods within 14 days from the date of delivery/collection, provided that the following conditions are met:

  • Goods will only be accepted if they are in brand new, unused condition fit for immediate re-sale
  • Packaged items will only be accepted if the package remains unbroken and in reasonable condition

Where Goods are returned (and required conditions are met):

  • The risk and cost or returning the Goods shall be at the Buyer’s cost.

UK Amenity LTD will examine the returned Goods and will process any refund to the Buyer within 30 days. Unless otherwise notified by the Company the price of the Goods will be refunded less any applicable delivery and/or collection charges.

The Buyer may return damaged/faulty Goods within 30 days from the date of delivery/collection, provided that the previously stated conditions are satisfied.

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